insurance

Insurance Specific Work

Industry Specific Work:

PMAM has product & development experience in the following areas of Insurance:

• New Business and Quotation Management
• Underwriting Management 
• Policy Administration 
• Claims Processing 
• PMAM CRM for Brokers
• Genius
    -Product Definitions
    - Housekeeping
    - Policy Administration

  - Claims Administration
  - GRE Extracts 

• Policy Forms Implementation 
• Document generation and management (ITP) 
• Underwriting Systems 
• Web Solutions 
• Business Intelligence Reporting 
• System Integrations (TPA and GL package interfaces, ETL tools)
• Migration strategies ( Legacy system conversions) 
• Production Support

INSURANCE CARRIER:
Underwriting

• Manage underwriting information
• Evaluate Insured’s exposure and risk
• Adjust Rating Parameters
• Policy Creation

Policy Servicing

• Issuing Policy packs and legal documents
• Review and underwriter change requests
• Manage mid-term policy change
• Renewals

Loss Control

• Managing inspection reports & performing analysis

Claims

• Manage documents and legal notices
• Manage expenses and litigation information

INSURED
Distribution

• Qualify and evaluate
• Capturing Application and Underwriting information
• Policy and Claims Documentation

BROKER
Manage

• Approving broker business
• Managing Insured Accounts
• Manage Quoting process
• Submit application and negotiate policy terms
• Facilitate policy execution

Experience Snapshot

PMAM’s Insurance Practice
"Our Insurance team with 2000+ months of Insurance projects experience can help our customers derive quick-wins like cost savings while maintaining a definite vision of the long-term horizon to ensure that our customer WINS in the future".

Process Areas/ Applications

• Underworking Workflow
• Litigation Management
• Loss Control Inspection
• Claims Processing
• Reporting

Competency Centres

• Microsoft Technologies
• Java Technologies
• Business Intelligence
• Data warehousing
• Insurance Specific Testing
• Migration & Support

IT Service Offerings

• Application Development, and Maintenance (ADM) 
• Migration 
• Legacy Modernization
• Package Implementation 
• Product Maintenance and Support 

Testing

• Testing and Automation Competency Centre 
• Test Management Tool (QTP)

Application Development & Maintenance

• Application Development
• Maintenance
• Legacy Modernization

Product Management

• Implementation of 3rd Party Insurance Products
• Product Maintenance

System Integration

• EDI Interfaces
• Product Integration

• Data Migration

Document Management Solutions

• Form Maintenance
• ITP

Delevering Business Value

• PMAM has contributed to the savings of more than $ 10 million in 3 years.
• Improved customer processed refinement and standardization.

Fortune 500 “AA” rated Specialty Lines Insurer

• Implementation Partner for their Document Management strategy.
• Improved System availability and accelerated claims processing.

Implemented production support competency centre leading to 40% higher productivity and 60% reduction in defects.

PMAM CRM FOR INSURANCE BROKERING INDUSTRY

PMAM CRM is a free hosted solution which can be effectively used by Insurance Brokers.

PMAM CRM is designed for an effective lead management to only capture the data that is necessary to produce an accurate quote through various proposal forms which are in-built in our system according to the Insurers you work with.

PMAM CRM integrates seamlessly with every aspect of a business, providing time effective and flexible online system available today. “No paper work”.

PMAM CRM WORKFLOW:
New Applicant

• Lead Management
• Email campaigns to potential  Insured’s
• Follow up schedules for quoting and binding new business
• Surveys on agency interaction

Insurance Carriers

• Multiple Quote Management
• Underwriter Communications (Quoting & Rating Negotiations)
• Contact Management
• Policy and Endorsement Management

Existing Insureds

• Proposal Management

• Renewal business follow up schedules
• Contact Management
• Centralized Policy Servicing
• Document Management
• Automated Notifications

FORMS DEVELOPMENT SPECIALITY

PMAM has deep experience in handling content generation and management for property and casualty (P&C) insurance domain in US market as well as South America. In a highly regulated P&C industry, ensuring compliance with each state specific regulation remains an on-going challenge. Inability to send accurate forms during policy issuance process or to send legally worded correspondence letters poses a large risk with liability open to being assumed by the insurance company.

PMAM has experience in developing customizable applications with rule based content construction, triggering and printing ability. We have a highly configurable engine for policy forms selection with dynamic content generation. Our web based forms configuration tool allows quick searching and updating of forms, rules and templates for both standard ISO and company specific insurance forms. It has been designed to automatically populate variable data within forms, from different source systems to increase operational efficient and ensure accuracy.

We have extensive experience in designing, developing and maintaining forms for standard insurance as well as excess & surplus with all the major lines of business; General Liability, Professional Liability, Agricultural Liability, Internet Liability, Cargo Liability, Property, Inland Marine, Environmental, Auto, Marine, Surety and Worker Compensation. Along with that we offer multilingual policy forms development in Spanish and Portuguese.

FORMS DEVELOPMENT SPECIALITY

PMAM has deep experience in handling content generation and management for property and casualty (P&C) insurance domain in US market as well as South America. In a highly regulated P&C industry, ensuring compliance with each state specific regulation remains an on-going challenge. Inability to send accurate forms during policy issuance process or to send legally worded correspondence letters poses a large risk with liability open to being assumed by the insurance company.

PMAM has experience in developing customizable applications with rule based content construction, triggering and printing ability. We have a highly configurable engine for policy forms selection with dynamic content generation. Our web based forms configuration tool allows quick searching and updating of forms, rules and templates for both standard ISO and company specific insurance forms. It has been designed to automatically populate variable data within forms, from different source systems to increase operational efficient and ensure accuracy.

We have extensive experience in designing, developing and maintaining forms for standard insurance as well as excess & surplus with all the major lines of business; General Liability, Professional Liability, Agricultural Liability, Internet Liability, Cargo Liability, Property, Inland Marine, Environmental, Auto, Marine, Surety and Worker Compensation. Along with that we offer multilingual policy forms development in Spanish and Portuguese.