City Reach software, developed by PM AM, harnesses the power of PM AM’s Core Four Pillars to redefine how your city engages with its residents.
City Reach offers an intuitive user interface and robust functionalities that revolutionize the way your city operates. It elevates citizens’ awareness through messages and alerts, streamlines social media analysis, and caters to the newest demographics entering Cities.
With City Reach, your city gains the capability to communicate directly with targeted audiences, even down to individual households, eliminating the risk of inundating citizens with irrelevant information and surveys on one side of the city.
The platform also enhances real-time, two-way contact with Citizens interacting with social media platforms, like Facebook. Rather than spending hours collating and reviewing the latest posts, let City Reach do the work for you.
City Reach also acknowledges the growing millennial demographic in cities by extending website functions, including 311 requests, to social media platforms, thereby bringing city services directly to residents.
In conclusion, City Reach empowers your department to stay seamlessly connected with today’s tech-savvy residents, employing cutting-edge tools that maximize efficiency while minimizing manual effort.
Without context and visualization, data frequently lacks usefulness and relevance. City Reach uses Business Intelligence to provide cities with actionable insights that go beyond raw data.
Whether it is representing social media posts analysis in dashboard form or creating a Citizen outreach map, the technology is designed to handle massive datasets quickly, which would normally take days or even weeks to evaluate thoroughly. It then delivers this information in a user-friendly format in real time.
City Reach utilizes Artificial Intelligence in unique ways, ultimately benefitting your City. From analyzing the sentiment of Citizen’s Social Media posts to presenting the most relevant topics and posts from a given period of time, City Reach maximizes your City’s value.
Stay on top of social media feeds using City Reach’s real-time tools, without the need for human monitoring or intervention. AI allows your City to get the information you need, in a timely manner, and action it, within two clicks.
City Reach utilizes Machine Learning algorithms to constantly stay ahead of the pulse of your citizens. Since Machine Learning enables technology to evolve and learn with passing time and new data, rest assured that your citizens’ social media posts will be more effectively analyzed using this technology.
Machine Learning empowers City Reach to more accurately analyze posts so you’re completely dialed into what your Citizens are saying, as they’re saying it.
As more tech-savvy millennials enter Cities, buying homes and engaging in business, the need to make your City accessible and to communicate effectively has never been more important!
City Reach utilizes the latest in robotic process automation to create a City-specific experience that transports your City’s website content (e.g. 311 requests) to popular social media. Since this process is automated, the time and resource spend on the City is minimal, but the City is able to engage an ever-growing and important City demographic.
PM AM has built an outstanding document and policy management system that is second to none... I believe it is a better product than the competition and at a much lower cost... if you are considering improving your operation, I encourage you to let PM AM come to you and give you a clear demonstration of what the program can do for you and your agencies. I have seen all the programs and nothing else comes close.